Return & Refund Policy
At Rennelement, we stand behind the quality of our products and want you to be fully satisfied with your purchase. Please review our return policy below:
Return Window
-
Returns are accepted within 30 days of delivery.
-
Returned items must be in new, unused condition with no signs of installation, mounting marks, or wear.
Restocking Fee & Shipping
-
Returns may be subject to a 20% restocking fee.
-
Customers may be responsible for providing their own return shipping label unless the return is due to a defect or error on our part.
Quality Issues & Exchanges
-
If you receive an item with a manufacturing defect or quality issue, you are eligible for either:
-
A full refund, or
-
An exchange for the same item (subject to availability).
-
Damaged Shipments
-
If your item arrives damaged during shipping, please contact us immediately. We will arrange a replacement or exchange at no additional cost.
Non-Returnable Items
-
Items that have been installed, modified, or show signs of use are not eligible for return or exchange.